Deposits: Deposits are Non-refundable, this includes lay-away deposits as well as Pre-orders.
ALL WRAPS AND CARRIER PURCHASES ARE FINAL SALE. WE CANNOT DO RETURNS OR EXCHANGES ON THESE ITEMS.
Returns: We can only take back items purchased within 15 days, all items must be brand-new with tags still attached. Buyer is responsible for shipping back to us along with a %20 restocking fee. Refunds will be done via paypal after products are in our possession.
Limited Edition products & Trunk show purchases are ALL FINAL SALE. There are No returns on anything purchased at a trunk show nor any limited release stocking. Combining orders: We will ALWAYS combine multiple orders unless the customer specifically asks us beforehand to ship the orders separate, and in that case the customer is responsible for the added shipping charges. Cancellations by Little Fox Fluff: We reserve the right to cancel any order be to accidental over-sells, purchasing more than the allowed quantities of a product or any other reason including when we receive possible fraud alerts, customer orders that the shipping address is in other countries (We ONLY ship within the USA with the exceptions of exclusives and natibaby wraps) or if the purchaser has a known reputation for scamming/deception.
Customer Order Cancellations: If orders have not yet had shipping labels created we will often allow cancellations and refund orders, however if an order has already been packed and a shipping label printed customer is responsible for the shipping cost and that amount will be deducted from their product refund. Once an order is dropped off at the post office it is too late to cancel, at that point you would need to wait for your order to arrive to you, pay the shipping back to Little Fox Fluff and be responsible for a %20 restocking fee as noted above in the Returns policy.